Privacy Policy

Your privacy is important to us.

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This privacy policy explains what information we gather about you, what we use that information for and who we give that information to. It also sets out your rights in relation to your information and who you can contact for more information or queries.

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Who this privacy statement applies to and what it covers?
OVAC Group is the business alias for a UK registered company One Voice Consulting Limited. This Privacy Policy applies to https://ovacgroup.com (hereafter, ‘we’ or ‘us’).

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We respect your privacy and are committed to protecting personally identifiable information you may provide us through the website. We have adopted this privacy policy (“Privacy Policy”) to explain what information may be collected on our website, how we use this information, and under what circumstances we may disclose the information to third parties:
•    providing services to you or our clients
•    you use “our Website”, or
•    performing any other activities that form part of the operation of our business.

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When we refer to “our Website” or “this Website” in this policy we mean the specific webpages of ovacgroup.com.

In this privacy statement, your information is sometimes called “personal data” or “personal information”. We may also sometimes collectively refer to handling, collecting, protecting and storing your personal information as “processing” such personal information.

Data Controller or Data Processor?
For some services and assignments, we will typically be considered Data Controllers, such as financial advisory and other qualified assignments where our clients cannot instruct us in what to do and how we will perform the assignment. For other services and assignments, we will be Data Processors, in areas of consultancy services. You can read more about our roles in different service and assignments on our Services webpage.

 
What information we collect?
We may collect personal data from you when you either use this Website because you give it to us (for example in a form on our Website), because other people give your personal data to us (for example your employer or adviser, or third party service providers that we use to help operate our business) or because it is publicly available.

We may also collect or obtain personal data from you because we observe or infer that data about you from the way you interact with us or others. For example, to improve your experience when you use this Website and ensure that it is functioning effectively, we (or our service providers) may use cookies (small text files stored in a user’s browser) and Web beacons which may collect personal data. Additional information of how we use cookies and other tracking technologies and how you can control these can be found in our Cookie Policy.

How we use information about you?
Use of personal information to provide services to our clients:
We will use your personal data to provide you or our client with services. As part of this, we may use your personal data in the course of correspondence relating to the services. We may also use your personal data to conduct due diligence checks relating to the services.
Because we provide a wide range of services to our clients, the way we use personal data in relation to our services also varies. For example, we might use personal data:

• to manage and improve our Website

• to tailor the content of our Website to provide you with a more personalised experience and draw your attention to information about our products and services that may be of interest to you

• to manage and respond to any request you submit through our Website.

•  for client relationship purposes, which may involve:

(i)    sending you thought leadership or details of our products and services that we think might be of interest to you;
(ii)   contacting you to receive feedback on services; and
(iii) contacting you for other market or research purposes.

 
Protection of your personal information
We use a range of physical, electronic and managerial measures to ensure that we keep your personal data secure, accurate and up to date. These measures include:

• education and training to relevant staff to ensure they are aware of our privacy obligations when handling personal data

• administrative and technical controls to restrict access to personal data on a ‘need to know’ basis

• technological security measures, including fire walls, encryption and anti-virus software

• physical security measures, such as staff security passes to access our premises.

   
In case of a data breach, we have special measures set to limit the risk of information dissemination. We will of course follow the guidelines and requirements specified by the regulatory authority for incident reporting.

How long we keep your information for?
We will hold your personal data on our systems for the longest of the following periods: (i) as long as is necessary for the relevant activity or services; (ii) any retention period that is required by law; (iii) the end of the period in which litigation or investigations might arise in respect of the services.

Your rights

• You have various rights in relation to your personal data. In particular, you have a right to:

• obtain confirmation that we are processing your personal data and request a copy of the personal data we hold about you

• ask that we update the personal data we hold about you, or correct such personal data that you think is incorrect or incomplete

• ask that we delete personal data that we hold about you, or restrict the way in which we use such personal data

• withdraw consent to our processing of your personal data (to the extent such processing is based on consent)

• receive a copy of the personal data concerning you, which you have provided to us, in a structured, commonly used and machine-readable format and to transmit such personal data to another party (to the extent the processing is based on consent or a contract

• object to our processing of your personal data.

In cases where we are a data controller, you can claim these rights directly from us. If we are data processors, you should contact the data controller whom we receive your personal information from instead, in order to exercise your rights.
 
Changes to this privacy statement and effect
We may modify or amend this privacy statement from time to time.

To let you know when we make changes to this privacy statement, we will amend the revision date below. The new modified or amended privacy statement will apply from that revision date. Therefore, we encourage you to periodically review this statement to be informed about how we are protecting your information.

 

Revision date: 2 April 2025.

Questions and contact
If you have any questions, or if you want to exercise your rights as a registered data subject, please email us at admin@ovacgroup.com

Or write to us at:

One Voice Consulting Limited
Building 220, Wharfdale Road
Winnersh
Wokingham
RG41 5TP
UK