Identifying your customers
Even if your business and your customer interests are aligned, you should be aware that not everyone is or could be your customer. Finding y
OVAC Group
- Sep 27
- 2 min
Informal leadership in the workplace
An informal leader, as the title suggests, is a position of leadership that you acquire via your influence over colleagues at work. Having t
OVAC Group
- Sep 20
- 2 min
Strategies to deal with difficult customers effectively
When dealing with customers, especially difficult customers, having exceptional customer service abilities is crucial. As the saying goes, t
OVAC Group
- Sep 13
- 2 min
Problem solving in the workplace
Issues are sure to arise at work from time to time, and how they are addressed will determine whether the organization grows or stagnates. P
OVAC Group
- Sep 6
- 2 min
Creating an engaging workplace
The capacity to engage people is one of the key elements of effective business management. Employees get more motivated as they grow more in
OVAC Group
- Aug 30
- 2 min
Customer intelligence: an overview
According to Wikipedia, customer intelligence is a key component of effective customer relationship management (CRM), and when effectively i
OVAC Group
- Aug 23
- 3 min
Multichannel marketing: an overview
What is multichannel marketing?
The term "multichannel marketing" describes the strategy used by businesses to reach out to customers...
OVAC Group
- Aug 16
- 2 min
Omnichannel marketing: an overview
Have you ever been shopping online, saw something you liked, placed it to your basket, and then later on when browsing through Facebook or I
OVAC Group
- Aug 9
- 2 min
Brand promotion: importance of social media
Ten years ago, advertising on TV, radio, billboards, word-of-mouth, and referrals were the best ways to market your company or brand. The wo
OVAC Group
- Aug 2
- 3 min
The e-commerce industry with emphasis on Nigeria and the UK
Since the COVID Pandemic, E-commerce has definitely grown bigger. In this article we are going to focus on the E-commerce Industry in Niger
OVAC Group
- Jul 26
- 2 min
RegTech: overview
RegTech is more than simply a compliance solution. RegTech operates in numerous financial and regulatory sectors.
And, as defined by US Reg
OVAC Group
- Jul 19
- 2 min
Traditional banking vs fintech: an overview
Traditional banks are government-licensed financial organisations that accept deposits and make loans to people and companies. Other financi
OVAC Group
- Jul 12
- 2 min
Analysing the digital skill gap
In the last few years, digitisation has transformed the workplace, and employees now need to possess digital skills and knowledge in order f
OVAC Group
- Jul 5
- 2 min
Embracing new technology in the workplace
The steady growth of the digital age has had a significant impact on the business workplace. In today's world, technology advances at such
OVAC Group
- Jun 28
- 4 min
Short selling: an overview
Most traders or individuals earn or make profit from stocks/shares/equities that grow in value, while others profit from stocks/shares/equit
OVAC Group
- Jun 21
- 4 min
Mergers and acquisitions– valuation
When a business considers buying another business, it must first determine the maximum amount it is willing to pay. This is a combination of
OVAC Group
- Jun 14
- 4 min
Due diligence in mergers and acquisition
We will continue the Financial Advisory Series by talking about due diligence in mergers and acquisitions (M&A) this wee
OVAC Group
- Jun 7
- 3 min
Mergers and acquisitions: an overview
We will continue the Financial Advisory Series by talking about Mergers and Acquisitions.
Mergers and Acquisitions (M&A) is a broad...
OVAC Group
- May 31
- 3 min
Reviewing your financial capital strategy
Financial Capital is the term used to describe money raised for a firm. In economics and finance, however, the term "capital" has a variety
OVAC Group
- May 24
- 3 min
Financial capital - an overview
We will continue the financial advisory series by talking about financial capital this week.
What is a financial capital?